“We’ve been using HCICS for a few years now and the service is impeccable. They have helped provide the materials needed to stay compliant with USP797 and helped get us ready for implementation of USP 800. We get what we need quickly and efficiently. Their account reps do an amazing job helping us get what we need quickly. We really appreciate all that is done for us. We look forward to working with them in the future as our hospital system grows.”
“We recently began working with Onsite to clean our iv room and also our Cancer Center facility. It’s helped keep us compliant with sterility testing and get places cleaned that can sometimes be missed. It’s been a pleasure working with the Onsite staff. They are accommodating whenever there are scheduling issues on our end. We recently had a hood upgrade, and account reps over at HCICS helped us get products we needed at the very last minute. We wouldn’t have been able to get things done without them. It was greatly appreciated and we look forward to working with them in the future.”
MATT Pharmacy Buyer
“I have been extremely impressed with the quality of customer service by HCICS and their account reps in particular. Not only are they prompt with there responses to inquiries, but they ensures that the orders we place are always processed and delivered in a timely manner. The products from HCICS are very good quality and I enjoy using them. They always offer to come see us with new products and information or for any additional training we might want. They are a pleasure to do business with”
LAUREN Pharmacy Technician
“I am completely happy with the services provided by HCICS. In addition to just providing cleaning
supplies, they have assisted in the training of my staff and even the hospital’s EVS staff in regards to
using appropriate sterile cleaning techniques. HCICS has been very accommodating to the scheduling of
monthly terminal cleans so that we can accommodate repair work that needs to be done as well as
emergency terminal cleans in some cases providing this service the same day. HCICS has helped us with
maintaining documentation in regards to cleaning that has been invaluable when dealing with
regulators. They also have made recommendations and made known observations as it relates to issues
that they have seen in the IV room suite so that we can remedy. The staff of HCICS are professional,
personable, and responsive. I truly feel that HCICS is more than just a vendor, they are a partner!”DALE Pharmacy Manager
“Working with HCICS has been a great experience. Staff are always very knowledgeable and friendly. Their account reps go out of their way to find the product we are looking for if it isn’t something they regularly stock. Orders placed with HCICS are always received quickly. One of the things I love about this company is the outstanding customer service we receive.”
SHAWNAE Inventory Analyst, Pharmacy
“HCICS has provided us with all of our cleaning supplies and helps keeps us up to date and informed on
new policies and procedures. Any questions we have regarding rules and regulations are confidently
answered in an efficient and timely manner. Our rep is more than ready and willing to help with training
or anything else we need. Our lives are less stressful knowing we have HCICS behind us!”AMY Lab Manager/Technician